FAQ's

Yes. Marhaba Bags are crafted using high-quality materials selected for durability, comfort, and everyday elegance.

Each bag goes through quality checks to ensure proper stitching, finishing, and overall durability before it is shipped to our customers.

Orders are processed within 1–2 business days after confirmation.

Standard delivery within the UAE takes 4–7 business days, depending on location and courier availability.

Yes, we currently deliver across the UAE. Delivery to remote areas may take additional time

Yes. Once your order is shipped, you will receive a tracking link via SMS or email.

We accept secure online payments through Shopify-supported payment gateways. Available options will be shown at checkout.

Absolutely. All transactions are protected with industry-standard security and encryption.

Returns and refunds are accepted only for damaged, defective, or incorrect items.

Please contact us within 10 days of receiving your order, along with clear photos or videos of the issue.

No. We do not accept returns for change of mind, sale items, or gift cards.

Exchanges are available only for damaged or defective items, subject to stock availability.

If an exchange is not available, a refund will be issued.

Yes. You can visit us at:

Rukn Al Marhaba Bags Trading LLC,

Dubai Wholesale Plaza,
4th Floor, Shop 411/412
Murshid Bazaar, 10th Street
Al Buteen, Deira, Dubai, UAE

Email: ruknalmarhababags@gmail.com
Phone: +971 50 810 2438